1. Data controller
Personal data is processed by the administration of the fast2.net service (the “Controller”). For questions about privacy and personal data processing, contact us at info@fast2.net.
2. Information we collect
The request form may collect your name, company, work email, phone number, team size, message, selected language and limited technical information needed to protect the form.
- information you provide in the form;
- server logs such as request time, response status and limited network data;
- language and cookie preferences;
- anti-spam verification results when enabled.
3. Purposes and legal bases
We use information to respond to requests, prepare a proposal, secure the website and meet applicable legal obligations. Depending on jurisdiction, the legal basis may be consent, steps before entering a contract, legitimate security interests or legal requirements.
4. Contact form and Telegram
Requests are processed on the server. The name, company, work email, optional phone number, team size, request text, language and request metadata are sent through the Telegram Bot API to the configured FAST2 administration chat. Recognizable email addresses in text are replaced. Replies may use the supplied email, phone number or another available contact method. The bot token is never sent to the browser.
5. Recipients and processors
Access is limited to the FAST2 administration and providers who need it for enquiry handling, hosting, Telegram notification delivery, spam protection and site support.
6. Retention
Requests are retained only as long as needed to respond, discuss a potential project, protect legitimate interests and meet mandatory retention duties. Specific periods must reflect the operator's real processes.
7. Security
Reasonable organizational and technical controls include server-side validation, rate limiting, access control, protected transmission and minimal logging. No storage or transmission method eliminates all risk.
8. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, withdrawal of consent or object to processing. Contact the privacy address; identity verification may be required.
9. Cookies, logs and international transfers
Necessary cookies store language and consent preferences. Analytics is not enabled by default. Server logs support security and diagnostics. Before any cross-border processing, the operator must assess and document a lawful transfer mechanism.
10. Changes and contact
We may update this policy as the website or our practices change. The current version is published here. For questions about privacy and personal data processing, contact info@fast2.net.